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From: Human Resources

Mediation and other conflict resolution services available The Virginia Tech Conflict Resolution Program offers mediation and other conflict resolution services to members of the Virginia Tech community. These services include a range of strategies such as mediation for individuals and groups.

Conflicts are an inevitable part of life. When not properly addressed, conflict can raise anxiety, lower morale, and bring about disengagement from work and colleagues. Unresolved conflict can cause disruptions on a small scale, or even confound an entire institution. If handled well, however, people can use the creative tension arising from conflict to develop comprehensive solutions and build strengthened relationships.

Virginia Tech’s conflict resolution program coordinates a pool of trained and experienced individuals who provide mediation, either on campus or at other Virginia Tech sites, to those who request help in resolving issues and disputes between members of the university community. Information about mediation can be found at http://www.hr.vt.edu/oea/conflictresolution/tertiary-mediation/mediation.html

The opportunity for individual skill building is available and is described at  http://www.hr.vt.edu/oea/conflictresolution/tertiary-indv-skills/indiv-skill-bldg.html.

Workshops and presentations on managing conflict can be scheduled directly with departments or campus organizations. Information about workshops is provided at http://www.hr.vt.edu/oea/workshops/index.html The next Managing Conflict workshop is September 29.  A new workshop, Email, Your Career and Your Organization is now available. 

Students, staff, and faculty members are encouraged to use this valuable resource as the university continues to promote, sustain, and advance working and learning environments based on principles of civility, respect, and community.

For more information, contact Dale Robinson, Conflict Resolution program manager, at 540/231-1824.

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• Human Resources